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SCADA Support services

Routine and Emergency troubleshooting: Provide the City with tiered technical support as follow Immediate telephone support, is available on a 24/7 basis. During business hours, the City will call project personnel directly. For support after working hours, provide a single telephone number for a person or an answering service who can contact the appropriate Consultant personnel for a call back within one hour. Consultant shall begin remote troubleshooting within two hours of receipt of notification by the City. Escalation to on-site support if deemed necessary to resolve the problem. Consultant shall be on site within 24 hours of receipt of notification that on-site support is necessary.

Project Information

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Bid Date: 06/08/2023 – 8:00 AM
Pre-Bid Mtg: None
Pre-Bid Mtg Date: None
Engineer’s Estimate: Not Available

Agency Information

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Agency Project #: n/a

Josh Erquiaga,

Documents Available

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Bid Date: 06/08/2023 – 8:00 AM

Other Projects

Questions / Comments

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